GoldenCrown Terms and Conditions

Welcome to Golden Crown Casino, operated by Metlait SRL, a company registered under the laws of Costa Rica, registration number 3-102-911867, with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We operate under Licence no. 0000064 issued by the Tobique Gaming Commission. By creating an account and using our platform, you agree to be bound by these Terms and Conditions in full. Please read them carefully before you register at GoldenCrown or make any deposit.

Acceptance of Terms

By registering at Golden Crown, you confirm that you have read, understood and accepted these terms. Our terms and conditions govern your use of our services, including our website, mobile applications and all games offered through GoldenCrown Casino. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and continued use of goldencrown casino online after changes are published constitutes your acceptance of the revised terms.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our services. We do not accept players from Afghanistan, American Samoa, Belarus, Belgium, Brazil, Bulgaria, certain Canadian provinces including New Brunswick and Ontario, China, Cuba, Cyprus, Estonia, France, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, the Netherlands, North Korea, Poland, Romania, Russia, Syria, Ukraine, the United Kingdom, the United States, Venezuela, Yemen, and other restricted countries listed on our website. Players violating this restriction are not entitled to refunds or withdrawals, and any winnings obtained in breach of these rules will be forfeited. Players from Sweden are not eligible for any bonuses, promotions, VIP programs or loyalty point exchanges. The use of a VPN or any other method to bypass geographic restrictions is strictly prohibited and may result in confiscation of winnings and account termination.

Account Registration and Golden Crown Casino Login

To access our games, you must create a single personal account. Multiple accounts held by the same individual are prohibited and may lead to suspension of all linked accounts. Once registered, you can use your Golden Crown login credentials to access your account from desktop, mobile, or our downloadable app. We at GoldenCrown require accurate registration information, and you agree to promptly update your details if they change. Failure to provide accurate information may result in delayed withdrawals or account closure.

• You are responsible for maintaining the confidentiality of your login credentials
• We are not liable for losses arising from unauthorized use of your account
• You must notify our support team immediately of any suspected unauthorized access

Deposits and Currencies

Our GoldenCrown platform accepts EUR, USD, AUD, NZD, CAD, and a range of cryptocurrencies including BTC, ETH, USDT, LTC, DOGE, XRP and BCH. Our internal operating currency is EUR, and crypto transactions are converted using real-time rates via the Coinbase Converter at the moment of the transaction; crypto-to-fiat exchange is not supported. Minimum deposits are 20 EUR/USD or 30 AUD/CAD/NZD, and deposit bonuses require a minimum deposit of 30 EUR/USD or 45 CAD/AUD/NZD. Deposits must originate from a payment account registered in your own name; third-party deposits will be confiscated and returned to the rightful owner. Bitcoin players must submit valid identification before depositing or placing any bets.

We accept deposits via Visa, Mastercard, Interac, MiFinity, Paysafecard (processed by Tronabriz Limited), e-wallets, bank transfer, and CoinsPaid cryptocurrencies. No upper limit is imposed on cryptocurrency deposits, while maximum limits for other methods vary and are displayed when you select your payment option.

Withdrawals

Golden Crown Casino processes withdrawal requests within 0 to 48 hours of approval, though bank transfers may take up to 3 business days. Minimum withdrawal amounts are 30 EUR/USD or 45 AUD/CAD/NZD, with corresponding minimums for cryptocurrencies. Maximum withdrawal per transaction is 10,000 EUR/USD, with higher limits for AUD, CAD and NZD. Amounts exceeding a payment system's limit will be paid in instalments.

Periodic withdrawal limits scale according to your lifetime deposits, and VIP players may be granted exceptions to these tiers. Wins exceeding 60,000 USD may be paid in monthly instalments, while progressive jackpot wins are paid in full and do not count toward these limits. Before releasing any payout, we may require verification of your identity, including a valid government-issued photo ID, proof of address, and any additional documents we request. Submitting false or incomplete KYC documents will result in a refused payout and account termination. If we cannot reach you by phone or email within two weeks of your withdrawal request, your account will be locked and the withdrawal cancelled.

Golden Crown Casino Bonus Codes and Promotions

At Golden Crown, we offer a range of promotions, including our Welcome Bonus, Second and Third Deposit Bonuses, HighRoller Bonus, Crypto Bonus, Wednesday Free Spins, Weekends Reload, and Daily Cashback. Our welcome package includes a 100% match up to 1,000 USD/EUR plus 300 Free Spins using bonus code CROWN1, subject to a x40 wagering requirement. Additional golden crown casino bonus codes such as GC75, 50DEP, HROLLER and WEDFS unlock further offers, each with its own minimum deposit, wagering requirement and maximum bet restrictions during play.

General bonus terms apply across all our promotions. Bonuses are limited to one per user, IP address, device, household, address, telephone number, payment method and email address. Bonus validity is 14 days from receipt unless stated otherwise, and only one bonus may be active at a time. Slots contribute 100% toward wagering requirements, while table games, live casino, lottery and other games contribute only 5%. Players with an active bonus cannot play jackpot slots or EGT titles, and a further list of restricted games applies. Unless stated otherwise, the maximum bet while wagering is 6 EUR, 6.5 USD or 10 CAD/AUD/NZD. We consider a bonus-to-deposit ratio of 70% across 5 to 9 deposits, or 50% across 10 or more, to constitute bonus abuse, and we reserve the right to void bonuses and winnings in such cases.

Loyalty Program and VIP Section

Our GoldenCrown loyalty program features ten statuses ranging from Lucky to Privilege, with Complimentary Points awarded on real money wagers. As your status rises, your exchange rate improves, offering better value when converting CP into real money, subject to a mandatory x5 wagering requirement. We also maintain a dedicated VIP section and a Referral Program offering 30 EUR/USD/USDT per successfully referred player. Please note that players from Sweden are excluded from our loyalty programme and from loyalty point exchanges.

Games and Software Providers

Golden Crown online casino features more than 10,000 games from leading providers such as Betsoft, Playtech, Yggdrasil, BGaming, NetGame, and many others, spanning slots, table games, live dealer games, crash games, jackpots and lottery formats. Our GoldenCrown mobile casino and downloadable app allow you to enjoy the full games library on the go. Certain titles, including those from NetEnt, Play'n GO, Pragmatic Play and Amatic, carry additional territorial restrictions, and we reserve the right to limit access to specific games based on your jurisdiction.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Golden Crown Casino. To the fullest extent permitted by law, we exclude liability for indirect, incidental or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. We encourage you to review this page regularly. Continued use of our services after any update constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these Terms and Conditions, our support team is available 24/7/365 via live chat, or by email at support@GoldenCrown Casino.com. You can also reach us through our social channels, including X, Instagram, Telegram and WhatsApp. We are here to assist you in English, French and German.