GoldenCrown Cookie Policy

At GoldenCrown Casino, we use cookies and similar technologies to make your visit to our platform smooth, secure and enjoyable. This Cookie Policy explains what cookies are, how we use them across our website and app, and how you can manage your preferences. By continuing to browse GoldenCrown Casino online, you agree to our use of cookies as described below. If you do not agree with certain uses, you can adjust your browser settings or contact our support team for guidance.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us recognize your browser, remember your preferences and provide a more personalized experience whenever you return to Golden Crown Casino. We also use related technologies such as pixels, tags and local storage, which work in a similar way and are covered by this policy.

Why We Use Cookies

We use cookies for several important reasons. They allow us to operate our website securely, remember your login details for a faster golden crown casino login experience, analyze how our services are used, and tailor promotions such as our welcome bonuses and free spin offers to your interests. Without cookies, certain features of our online casino, including the golden crown casino app and mobile platform, would not function properly.

• We use cookies to keep your session active while you play
• We use cookies to remember your language and currency preferences
• We use cookies to detect and prevent fraudulent activity
• We use cookies to measure the performance of our games and promotions
• We use cookies to show you relevant offers, including bonus codes and reload promotions

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website and app to function correctly. They enable core features such as account authentication, secure golden crown login, session management and access to our games. Without these cookies, we cannot guarantee that our services will work as intended, so they cannot be disabled through our cookie settings.

Performance and Analytics Cookies

We use these cookies to understand how visitors interact with GoldenCrown Casino, which pages are visited most often, and how long players spend on particular sections of our site. This information helps us improve our layout, speed up loading times and refine our game library, including our slots, live dealer tables and jackpot titles.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, sound settings, or whether you have dismissed a promotional banner. They make your experience at our online casino more convenient by reducing the need to re-enter information every time you visit.

Marketing and Advertising Cookies

We, together with our marketing partners, use these cookies to deliver advertising that is relevant to your interests, both on our own platform and on third-party websites. These cookies may track your browsing activity across sessions and help us measure the effectiveness of our campaigns, including offers related to golden crown casino bonus codes and reload promotions. They also help us avoid showing you advertisements for products you have already used.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties who provide services on our behalf. These may include payment processors, game providers, analytics companies and social media platforms. For example, when you interact with our live chat, follow our social channels such as X, Instagram, Telegram or WhatsApp, or process a deposit through one of our supported payment methods, a third-party cookie may be set on your device. We do not control these cookies directly, and we recommend reviewing the privacy policies of these third parties for further information.

Our owner and operator, Metlait SRL, registered in Costa Rica, works with a number of payment and technology partners to deliver our services, and some of these partners may also use cookies as part of their own systems. Where applicable, transactions processed through certain payment methods are handled by Tronabriz Limited, which may also set its own cookies during the payment process.

Cookies on Our Mobile App and Mobile Platform

Whether you access GoldenCrown Casino through your desktop browser, a mobile browser, or the downloadable golden crown casino app, similar tracking technologies apply. Our golden crown mobile casino experience uses device identifiers and local storage in a way that mirrors the function of browser cookies, allowing us to keep your account secure and your preferences saved across sessions. If you download our app, certain permissions and settings on your device may also affect how these technologies operate.

How Long Cookies Stay on Your Device

Some cookies are temporary and are deleted automatically once you close your browser, while others remain on your device for a longer period so that we can recognize you on your next visit to GoldenCrown Casino. The exact duration depends on the type of cookie and its purpose, ranging from a single browsing session to several months. We periodically review our cookie retention periods to ensure we are not holding information longer than necessary.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. Please note that if you choose to disable essential cookies, some features of our website, including secure login and certain gameplay functions, may not work correctly.

• You can adjust your browser settings to refuse some or all cookies
• You can delete cookies that have already been placed on your device
• You can use private or incognito browsing modes to limit cookie storage
• You can manage app-level permissions directly from your mobile device settings

We recommend reviewing your browser's help documentation for specific instructions, as the process varies between browsers and devices. If you restrict cookies, we may not be able to remember your preferences the next time you visit our platform, and certain personalized features, such as tailored bonus offers, may not be available to you.

Cookies and Our Licensing Obligations

We operate under license no. 0000064 issued by the Tobique Gaming Commission, and our use of cookies supports our compliance obligations, including age verification, fraud prevention and responsible gaming monitoring. We are also required to restrict access to players from certain jurisdictions, and cookies help us confirm that access to our services is limited appropriately in line with our restricted countries policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of GoldenCrown Casino after any update means you accept the revised terms.

Contact Us

If you have questions about how we use cookies, or if you would like more information about our data practices, please reach out to our support team at support@GoldenCrown Casino.com. Our customer support is available 24/7 via live chat and email, and we are always happy to clarify how cookies affect your experience at our casino.